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OUR MEMBERSHIP BENEFITS

PERFECT FOR HEAVY DUTY TRUCKS, TRAILERS, VANS AND BUSES

Review the latest Membership Handbook for each type of Membership thoroughly for the full details of the Emergency Roadside Assistance service benefits and limitations. (The handbook download page is password protected. Please contact RoadsideMASTERS.com for the login information to access the handbooks).

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Covered Benefits

TRUCK, VAN AND BUS COVERAGE

Emergency Roadside Assistance is available 24 hours a day, every day of the year in the United States and Canada. You will only have to pay for any non-covered expenses or covered costs in excess of your per occurrence maximum. Service must be a covered benefit under the terms and conditions of the contract and is available only for the vehicle registered with RoadsideMASTERS.com.

Activation of the plan begins 15 days after the date of purchase.

Tractor & Trailer Towing Together

When your Covered Vehicle is disabled due to a mechanical breakdown, it will be towed to the nearest certified repair facility or dealership of your choice, up to fifty (50) miles or up to two (2) hours port-to-port, dependent on how the service provider charges. The truck for purposes of towing includes both the tractor and trailer, state law permitting. In the case of Bus or Van, towing does not include any trailer attached. Any expenses incurred beyond membership limits will be the responsibility of the member, payable directly to the service provider, and are not reimbursable. In either case, service is limited to one tow or service call per disablement. See Limits of Services and accidents.

Flat Tire Assistance

Service consists of the removal of the flat tire for the Covered Vehicle, and it's replacement with the mounted spare tire located with the Covered Vehicle, up to $150 per occurrence. The truck program for flat tire assistance excludes coverage for trailers.

Tire Replacement Assistance

When a replacement tire is needed for the Covered Vehicle (tractor only), the cost of the service call to deliver a replacement tire to the disablement site will be covered up to $100.00 per occurrence. Coverage does not cover cost of the tire and its installation.

Tire Repair Assistance

Service consists of a roadside tire repair for a mounted tractor tire, up to $100 per occurrence. Tire repair assistance excludes service to the trailer tires.

Mobile Mechanic Service

Mobile Mechanic Service is available for the Covered Vehicle in lieu of towing, if the disablement can be resolved roadside, up to a maximum of $100.00 per occurrence. You must pay for any mileage, parts and labor.

Oil, Fluid and Water Delivery Service

An emergency supply of oil, fluid and water will be delivered if your Covered Vehicle becomes disabled due to running out of fluids, up to $100 per occurrence. You must pay for the cost of the oil, fluid or water, if any.

Fuel Delivery Service

An emergency supply of up to thirty (30) gallons of fuel will be delivered if your Covered Vehicle is in immediate need, up to $100 per occurrence. You must pay for the cost of fuel.

Lock-out/Replacement Key Assistance

If your keys are locked inside the Covered Vehicle, assistance will be provided to gain entry into the Covered Vehicle up to $100.00 benefit limit. In the event there are no keys found, and a replacement key is needed, you will be covered up to the maximum benefit amount of $100.00 for the total cost of lockout service and a new key.

Jump-starts

If battery failure occurs, a jump-start will be provided to start your Covered Vehicle, up to $150 per occurrence.

Pull Start

A pull start may be available for the covered vehicle in lieu of a jumpstart, if available, up to $100 per occurrence.

Replacement Battery Delivery

In the event a battery is needed, one can be delivered to your location. The cost of the battery, parts, and labor are at your expense. A battery delivery service call will be covered up to $100.00 for service call only and will not be covered if the service call was requested after a successful or failed jump start service.

Replacement Part Delivery

Replacement part delivery, if available, will be provided up to $100 per occurrence to cover the delivery only. Member is responsible for the cost of the part(s) themselves. This service may not be available in all regions. Member is responsible for installation and labor.

Light Winching/Extricating Assistance - NEW

Provides for assistance in extricating the Covered Vehicle when stuck in a ditch or other inaccessible area when such location is within 50 feet of a paved road or highway up to a maximum 1/2 hour of labor that is not to exceed $100, for a single truck’s service per occurrence. This service does not cover extrication when driving a Covered Vehicle on off-road or unpaved highways.

Discounted Hotel Stays - NEW

In the event you are stranded until repairs can be made to your vehicle, we offer a discounted hotel program with 24/7 assistance to help you find the nearest hotel at the lowest possible cost. You can sign up ahead of time (which we recommend) at www.hotelengine.com/join/roadsidemasters or call 855-567-4683 or email support@hotelengine.com for help.

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Engine Overhaul Financing ($500 Coupon) - NEW

When your Covered Vehicle has engine problems and is in need of a major engine overhaul, members can now apply for financing for your engine overhaul and receive $500 towards the repair. Subject to credit approval. Available only to borrowers that are approved and financed by CAG Truck Capital. Not all who apply will qualify for this offer. Substantial down payment and/or clear title on the vehicle are required. Membership in RoadsideMASTERS.com does not guarantee approval for this offer. Please request more information on this benefit from CAG at 1-800-932-CASH or email credit@cagcorp.com, mention “RoadsideMASTERS.com $500 Discount”.

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Truck Financing ($500 Coupon) - NEW

When your Covered Vehicle has gone it’s last mile and you’re ready for a new vehicle, members can now apply for financing for your truck and receive $500 discount towards the truck. Subject to credit approval. Available only to borrowers that approved and financed by CAG Truck Capital. Not all who apply will qualify for this offer. Substantial down payment and/or clear title on the vehicle are required. Membership in RoadsideMASTERS.com does not guarantee approval for this offer. Please request more information on this benefit from CAG at 1-800-932-CASH or email credit@cagcorp.com, mention “RoadsideMASTERS.com $500 Discount”.

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Lease Buyout Financing ($500 Coupon) - NEW

If your covered vehicle is a Lease Purchase, you may qualify for financing to buy out that lease and receive $500 towards the purchase. Subject to credit approval. Available only to borrowers that approved and financed by CAG Truck Capital. Not all who apply will qualify for this offer. Substantial down payment and/or clear title on the vehicle are required. Membership in RoadsideMASTERS.com does not guarantee approval for this offer. Please request more information on this benefit from CAG at 1-800-932-CASH or email credit@cagcorp.com, mention “RoadsideMASTERS.com $500 Discount”.

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STAND-ALONE TRAILER TIRE COVERAGE


As a member, you are entitled to four (4) trailer tire changes per contract of the full tire Assist Emergency Roadside Assistance services and benefits described within the Trailer Tire Handbook immediately upon activation. Activation date is fifteen (15) days after purchase date. Each membership contract must be used within one year of purchase.

Flat Tire Assistance

Service consists of the removal of the flat tire, and its replacement with the spare tire located with the Covered Vehicle, mount/dismount of the spare tire, and tire disposal up to $125 per occurrence.

Tire Replacement Assistance

When a replacement tire is needed for the Covered Vehicle, the cost of the service call to deliver a replacement tire to the disablement site will be covered up to $125.00 per occurrence. You must pay for the cost of the tire and its installation.